Discussion Forum

meh3k

Member

Registered: December 13, 2019

Posts: 5

Crop issue

Hello,

The crop feature has appeared to of stopped working, and I can't firgure out why. It is only on the news module page. Any help would be appreciated.

Thank you

timbuckingham

Administrator

From: Baltimore, MD

Registered: April 2, 2012

Posts: 982

Re: Crop issue

Does it just skip the crops altogether? Does it walk you through them but not generate them? Is an error shown?

meh3k

Member

Registered: December 13, 2019

Posts: 5

Re: Crop issue

Yeah it is skipping it the step all together, images in the dashboard aren't viewing either, but they are showing on main module page just not the page link to module pages

timbuckingham

Administrator

From: Baltimore, MD

Registered: April 2, 2012

Posts: 982

Re: Crop issue

My first guess if it's skipping crops entirely (and not throwing an errors) is that the configuration for the crops for that field got wiped. I'd also check the Developer -> Status panel to ensure that there's no directory permissions issues.

meh3k

Member

Registered: December 13, 2019

Posts: 5

Re: Crop issue

Can you please send me the settings for the field so I can add it back in.

Thank you

timbuckingham

Administrator

From: Baltimore, MD

Registered: April 2, 2012

Posts: 982

Re: Crop issue

Every site has different configuration.

meh3k

Member

Registered: December 13, 2019

Posts: 5

Re: Crop issue

How do I get it back then?

timbuckingham

Administrator

From: Baltimore, MD

Registered: April 2, 2012

Posts: 982

Re: Crop issue

The developer that originally built your site should be able to edit the form to re-add the crops if they are missing. If you’re looking to do it yourself, the developer documentation on this site will point you in the right direction.

meh3k

Member

Registered: December 13, 2019

Posts: 5

Re: Crop issue

Thank you, I have fixed this now, but now I am having a issue with the homepage links giving me a 404 error message. Any ideas?

Thank you

timbuckingham

Administrator

From: Baltimore, MD

Registered: April 2, 2012

Posts: 982

Re: Crop issue

I can only assume that the URLs in your links are incorrect if they're giving you a 404