#1 January 6, 2019 12:18pm

Scarfex
Member
Registered: January 4, 2019
Posts: 14

File Manager Upload Error

Hello, im trying to upload a word document to the resources folder of the file manager but i get a server error as shown below.
bip4pe.jpg
If i try to do anything else on the website i get the following error as shown below.
2996ba.jpg

The website then automatically resolves the server error and redirects to the upload screen after approx. 2 mins.

When i checkt he server error logs, i get a bad file descriptor error.

Does the file manager support word documents or am i missing something.

Thanks in advance.

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#2 January 7, 2019 11:09am

timbuckingham
Administrator
From: Baltimore, MD
Registered: April 2, 2012
Posts: 903

Re: File Manager Upload Error

There shouldn't be anything rejecting word docs. Any chance you can upload the file somewhere for me to test?

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#3 January 7, 2019 4:56pm

Scarfex
Member
Registered: January 4, 2019
Posts: 14

Re: File Manager Upload Error

Hey Tim, thanks no problem, i sent you an email with the link to the exact file i tried uploading.

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#4 January 9, 2019 4:54pm

timbuckingham
Administrator
From: Baltimore, MD
Registered: April 2, 2012
Posts: 903

Re: File Manager Upload Error

That's very strange! I tried uploading the file you sent me both to my local copy of BigTree 4.3 as well as the demo site (https://demo.bigtreecms.org) and both went through fine.

Is there anything in the server logs that could tell you what's going on?

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