#1 September 26, 2016 3:20am

Terra-IT
Member
Registered: April 18, 2016
Posts: 10

Can't save any callout after update 4.2.13

Hi Tim,

After the update to 4.2.13 when we create an Callout and try to add content to it the wysiwyg editor doesnt show properly anymore (can not add any content to it) and also the save button does not do anything anymore. To us it seems like an AJAX bug, but we are not sure. Before we try to fix anything ourselves, we'd like to know if this is a common issue with this new update so we can wait for a fix.

Thank you in advance.

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#2 September 26, 2016 8:40am

timbuckingham
Administrator
From: Baltimore, MD
Registered: April 2, 2012
Posts: 970

Re: Can't save any callout after update 4.2.13

Have you tried dumping your cache? There was a TinyMCE update included in 4.2.13 that may be causing the WYISYWG problems.

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#3 September 26, 2016 8:49am

Terra-IT
Member
Registered: April 18, 2016
Posts: 10

Re: Can't save any callout after update 4.2.13

Thank you for the quick reply. Yes ive deleted the cache, it doesn't make any difference. The callout looks like this now.

Screen_Shot_2016_09_26_at_15_48_06.png

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#4 September 26, 2016 8:57am

timbuckingham
Administrator
From: Baltimore, MD
Registered: April 2, 2012
Posts: 970

Re: Can't save any callout after update 4.2.13

Are you receiving any Javascript errors in the console? It looks like you've got some custom overrides in place for your callouts and there might be a conflict there. I'm not experiencing any issues with WYSIWYG fields in a vanilla install.

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#5 September 26, 2016 9:30am

Terra-IT
Member
Registered: April 18, 2016
Posts: 10

Re: Can't save any callout after update 4.2.13

For some reason it works again, ill try to find out what it was later, maybe it was the caching, not sure, but thanks for helping!

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