#1 April 2, 2014 1:26am

luciono
Member
Registered: April 2, 2014
Posts: 9

Pages Error after upgrade

hi,
i have a problem with bigtreecms after upgrade from 4.0 to 4.0.3


now when i go in "Pages" for modify the page receive an error:


ERROR
The page you are trying to access no longer exists.


can you help me please??
for upgrade i have overwrite all folder "core" and at first login i have click on "rebuild db"


bye bye and thanks!!
Luciano

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#2 April 3, 2014 10:02am

timbuckingham
Administrator
From: Baltimore, MD
Registered: April 2, 2012
Posts: 949

Re: Pages Error after upgrade

It's hard to remotely diagnose the issue, unfortunately sad

My advice would be to install a clean version of 4.0.3 but if you've done a ton of work on the old site I imagine that could be a lot of work.

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#3 April 4, 2014 7:03am

luciono
Member
Registered: April 2, 2014
Posts: 9

Re: Pages Error after upgrade

ok sad
i have another question, but i open a new topic.


thanks a lot for your help!!

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#4 April 2, 2014 9:30am

timbuckingham
Administrator
From: Baltimore, MD
Registered: April 2, 2012
Posts: 949

Re: Pages Error after upgrade

Can you tell me what your bigtree_pages table structure looks like?

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#5 April 2, 2014 11:08am

luciono
Member
Registered: April 2, 2014
Posts: 9

Re: Pages Error after upgrade

hi,
thanks for you reply!!
the image below show the "bigtree_pages" structure.

thanks!
Luciano

bigtree_pages.jpg

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#6 April 2, 2014 12:44pm

timbuckingham
Administrator
From: Baltimore, MD
Registered: April 2, 2012
Posts: 949

Re: Pages Error after upgrade

Everything looks right as far as your pages table goes. Is there content in it?

The BigTree 4.0 -> 4.0.3 upgrade process only touches the bigtree_module_views table from what I can see. Did you upgrade from a beta/RC version to 4.0.3 or was it the official 4.0 -> 4.0.3?

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#7 April 3, 2014 1:54am

luciono
Member
Registered: April 2, 2014
Posts: 9

Re: Pages Error after upgrade

sincerly, i dont know if the previous version is 4.0 or RC version.
i have found preinstalled this "bigtreecms" and in control panel on bottom, there are written 4.0 without RC
i have only upgrade because i have a problem when create a new page.
before upgrade if i create a new page, this create a wrong "link" on db and when i try to see this on site i get an 404 error.


the wrong link is there:
"www.domain.it//home-page/consulenze...."
instead of
"www.domain.it/consulenze..."


but now with 4.0.3 i get page Error and i can't create a new page.




if we need to return to previous version is not a problem, i have a complete backup


thanks a lot for your help!!
Luciano

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