#1 March 11, 2014 4:43am

fabiorm90
Member
Registered: February 28, 2014
Posts: 18

500 Error Internal Server

Hi, now i've downloaded the new 4.03 version release.While install in my linux shared hosting ovh i've return this error before installation :


500 Internal Error server


I can't install the cms.


my config is php 5.x and mysql db .


I've set the permission of root bgtree to 777 and i''ve in my htacces magic quotes turned of and mod_rewrite on


How to solve?


thank's

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#2 March 11, 2014 5:07am

fabiorm90
Member
Registered: February 28, 2014
Posts: 18

Re: 500 Error Internal Server

Now i've see error log:


Premature end of script headers: install.php

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#3 March 11, 2014 9:25am

timbuckingham
Administrator
From: Baltimore, MD
Registered: April 2, 2012
Posts: 949

Re: 500 Error Internal Server

Usually 500 errors are due to htaccess not playing nicely with the server. Do you have an .htaccess file in the folder that install.php is in? If so you probably want to delete it -- install.php will place its own .htaccess file after install.

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#4 March 11, 2014 10:24am

fabiorm90
Member
Registered: February 28, 2014
Posts: 18

Re: 500 Error Internal Server

Hi, i not have the htacces in the same folder the install.php is in other subFolder...but i've tested this solution but i've already 500 error.

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#5 March 11, 2014 10:25am

timbuckingham
Administrator
From: Baltimore, MD
Registered: April 2, 2012
Posts: 949

Re: 500 Error Internal Server

Is there an .htaccess file in a folder higher up? (Apache reads all the parent directories for htaccess as well, so if you have /.htaccess it will affect /4.0.3/.htaccess)

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#6 March 11, 2014 10:31am

fabiorm90
Member
Registered: February 28, 2014
Posts: 18

Re: 500 Error Internal Server

the thaccess is in the root directory of my hosting ... .htaccess/www and the BigTreeCms folder is in /www/.../.../bigtreecms

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#7 March 11, 2014 10:33am

timbuckingham
Administrator
From: Baltimore, MD
Registered: April 2, 2012
Posts: 949

Re: 500 Error Internal Server

It's possible that the htaccess in the root directory is causing issues -- hard to say for sure as every host is different.

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#8 March 11, 2014 10:35am

fabiorm90
Member
Registered: February 28, 2014
Posts: 18

Re: 500 Error Internal Server

and this is my htaccess :



SetEnv PHP_VER 5_3
SetEnv REGISTER_GLOBALS 0
Options -Indexes
SetEnv MAGIC_QUOTES 0
RewriteEngine On

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#9 March 11, 2014 10:36am

timbuckingham
Administrator
From: Baltimore, MD
Registered: April 2, 2012
Posts: 949

Re: 500 Error Internal Server

I don't imagine that would cause any issues but unfortunately I'm not sure what else could be an issue.

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#10 March 11, 2014 10:37am

fabiorm90
Member
Registered: February 28, 2014
Posts: 18

Re: 500 Error Internal Server

Ok thank's but not existing other mode for install cms...

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#11 March 11, 2014 10:38am

fabiorm90
Member
Registered: February 28, 2014
Posts: 18

Re: 500 Error Internal Server

with a manually installation...

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#12 March 11, 2014 10:40am

timbuckingham
Administrator
From: Baltimore, MD
Registered: April 2, 2012
Posts: 949

Re: 500 Error Internal Server

You could try setting up a local environment using something like:

XAMP on Windows - http://www.apachefriends.org/index.html
MAMP on Mac - http://www.mamp.info/en/

Both of those have been used for developing BigTree so it should work great for development environments.

For production sites we normally use a host like MediaTemple or Linode for smaller sites and Rackspace for large sites.

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#13 March 11, 2014 10:58am

fabiorm90
Member
Registered: February 28, 2014
Posts: 18

Re: 500 Error Internal Server

Sorry for other disturb...Now i've install cms in other folder and the installation is completed correctly but when i try to acces to backend or site return the error 500 but now before installation completed

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#14 March 13, 2014 12:34pm

Damienov
Member
Registered: March 2, 2014
Posts: 14

Re: 500 Error Internal Server

are you using xampp? I have that happen to me when using it.

try this guide

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#15 June 27, 2015 6:51am

florianuhlemann
Member
From: Germany
Registered: June 26, 2015
Posts: 21
Website

Re: 500 Error Internal Server

What helped me fix my Error 500 was to make sure that "AllowOverride" was on "All" not "FileInfo".

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