#1 Re: Developer Help » Some database entries not showing in CMS » April 14, 2021 1:40pm

I would try truncating the bigtree_module_view_cache table -- it sounds like the cache is stale for some reason and isn't bringing in everything from the underlying data tables.

#2 Re: Bug Reports » Google Analytics - Can't Authenticate » February 18, 2021 8:55pm

I'm guessing Google has deprecated the use of the very antiquated way we used to pull Analytics data without requiring OAuth / application creation on the client side. I just tested this out on a BigTree install and they're now hiding the option to continue behind clicking "Advanced" and then "Go to BigTree (unsafe)". It does look like if you proceed through those steps that the actual data connection still works though!

#3 Re: Bug Reports » Form builder - IP address label still there » February 18, 2021 8:50pm

Sorry for the incredibly long delay responding to this -- I've been swamped!

The removal of IP logging from the table was actually a bug. For some reason one of the revisions dropped the hash and ip columns from the table. I just pushed up 2.5.4 which should re-add them to the btx_form_builder_entries table.

#5 Re: Bug Reports » Module > Actions > Reorder doesn't change which shows up first » January 5, 2021 8:11pm

So sorry for the late reply here -- I was away for the holidays! The default active view is always the one at the empty route. Re-ordering the actions doesn't change what the default one is -- you'd need to manually adjust the routes so that one is empty and another is not.

#6 Re: Developer Help » upload svg files not working » December 16, 2020 6:46pm

Sorry for the delay in responding here -- hopefully we'll get out a 4.4.12 release with that fix in soon!

#7 Re: Developer Help » Cleaning up bigtree_404s » November 23, 2020 10:07pm

If you're seeing absolute URLs in the broken_url column it's likely due to people putting in likes like http://www.whatever.dom/http:/another.url -- they should be stored as just whatever comes after your www_root.

External links in redirect_url are valid -- e.g. redirecting a broken link to an S3 uploaded PDF is a common use case.

You can definitely wipe out anything that doesn't have a redirect_url if you don't care about the statistics of knowing what 404s have been hit the most. Newer versions of BigTree actually have a button to do that clearing for you -- not sure which version that was introduced in!

#8 Re: General » Google Search » October 8, 2020 8:11am

If the URL you're getting to from your search form isn't including the GET variables you're either using a POST form or there's some other issue with your form.

#9 Re: General » Google Search » October 7, 2020 8:36am

You should be able to reference $_GET and $_POST in your template files just as you would in any PHP script.

#12 Re: Developer Help » Outdated CMS & having trouble upgrading » September 3, 2020 10:01am

Does the bigtree_open_graph table exist in your database? If not, you may need to run the database updates. The latest 4.4.10 release should run them all for you if you hit the Developer tab as a developer level user.

#13 Re: Developer Help » Outdated CMS & having trouble upgrading » September 2, 2020 1:41pm

If <head> is empty it sounds like you may have some kind of custom override inside your /custom/ folder that is causing issues.

#14 Re: Developer Help » Outdated CMS & having trouble upgrading » September 2, 2020 12:02pm

If the CSS is only failing to load when editing a page it sounds more likely that one of your fields is throwing an error and stopping the page from rendering. When you view the source does it get all the way to the closing </html> tag on that page?

#15 Re: Developer Help » Outdated CMS & having trouble upgrading » September 2, 2020 10:30am

BigTree 4.3+ should have a "composer.json" file at the root that contains the packages to install. If the only thing you're seeing broken is the WYSIWYG editor in the back-end then it's likely that your TinyMCE javascript cache is stale.

#16 Re: Developer Help » Outdated CMS & having trouble upgrading » September 1, 2020 11:28am

Composer is a dependency manager for PHP:
https://getcomposer.org/

BigTree SHOULD include the correct /vendor/ folder at the root by default, but if for some reason it is not, you can run "composer update" from the root of your site after installing composer and it will update the dependencies for you.

#17 Re: Developer Help » Outdated CMS & having trouble upgrading » September 1, 2020 10:56am

Two things might be causing this:

- You may need to clear your cache to get the latest Javascript and CSS for the admin.
- You may need to do a composer update (BigTree 4.3+ use composer packages)

That said, you may want to upgrade directly to 4.4.10 as the 4.3 branch is no longer maintained.

#18 Re: Developer Help » Installation Help » August 12, 2020 7:32am

Yes, BigTree has a Salesforce API connector but you'll need a developer to implement the connection between your BigTree data and Salesforce objects.

#19 Re: Developer Help » Warning: Invalid argument supplied for foreach() /admin.php on line 41 » August 11, 2020 4:56pm

I'd recommend upgrading to 4.4.10 — if the error persists let me know what line number it comes from in 4.4.10 and I'll see if we can fix the bug!

Debug off is definitely the right solution for turning off front end errors in production but it's not ideal in development as you might miss bugs with it off.

#20 Re: Developer Help » Warning: Invalid argument supplied for foreach() /admin.php on line 41 » August 10, 2020 4:50pm

What version of BigTree are you currently on? You shouldn't get any visible errors with the default E_ERROR | E_WARNING level. There are definitely abundant notices in the admin in BigTree 4 but we're looking to rectify that in BigTree 5.

#21 Re: Developer Help » 403 for ajax in custom extensions / Windows XAMP Dev machine » August 3, 2020 11:30am

What type of environment is it failing on? You mention it works in production on Linux — are you running a development machine on Windows?

#22 Re: Developer Help » Need help » July 17, 2020 9:01am

The search method on a module class accepts the search term as the first parameter (in your case it looks like $search_item contains that data). You don't need to pass in a full SQL query.

$products=$productsMod->search($search_item);

#23 Re: Developer Help » Installation Help » May 18, 2020 8:04am

Does your web server show anything in the error logs? Do you see anything when you view source?

#24 Re: Developer Help » Form Builder and replaceRelativeRoots » May 13, 2020 8:07am

Hi Tushar,

Can you send me an example of a row from the btx_form_builder_entries table that doesn't play nicely with the strtr version of replaceRelativeRoots? You can email me it directly.

Thanks!

#25 Re: Developer Help » Upgrading BigTreeCMS » April 3, 2020 11:16am

You're likely fine with leaving in the override for BigTreeModule since that class is strictly used for front end logic display which shouldn't change at all.

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